Frequently asked questions
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Ambulance Services
What types of ambulance services do you offer?
We provide A&E support, private ambulance hire, patient transport services (PTS), and cohorting for hospitals.
Can I book a private ambulance for non-emergency situations?
Yes, our private ambulance service is available for both emergency and non-emergency patient transport.
Do you operate 24/7?
Yes, our ambulance services are available 24/7, including bank holidays and weekends.
Can you provide inter-hospital transfers?
Yes, we work with NHS Trusts and private hospitals to safely transfer patients between facilities.
Event Medical Cover
What types of events do you cover?
We cover a wide range of events, from music festivals and motorsport to local community events and private functions.
How do I know how much medical cover my event needs?
Our team will conduct a medical risk assessment and advise on the correct level of cover in line with Purple Guide recommendations.
Can you provide on-site treatment centres?
Yes, we can deploy mobile treatment units, tented areas, and support vehicles as needed.
What qualifications do your event medics have?
We deploy a mixture of First Responders, EMTs, Paramedics, and Nurses—each appropriately graded for the event’s requirements.
Do you provide cover nationwide?
Yes, CMS offers nationwide event medical coverage across England, Scotland, and Wales.
Booking & Availability
How far in advance should I book?
We recommend booking at least 4 weeks in advance, particularly for large or high-risk events.
Do you take last-minute bookings?
We’ll always try to accommodate urgent requests—contact us directly to check availability.
What information do I need to provide to get a quote?
Basic details like event type, location, expected attendance, and any known medical risks will help us generate a tailored quote.
Is there a minimum booking duration?
This depends on the service, but for most event cover we require a minimum of 4 hours.
Staff & Training
Are all CMS staff qualified and DBS checked?
Yes, every staff member is fully qualified for their role and undergoes enhanced DBS checks.
Do you provide training for new recruits?
Yes, through our CMS Academy, we offer training and progression opportunities to those entering the healthcare field.
Can I join CMS without previous medical experience?
Yes, we support individuals from all backgrounds—training and support are provided for suitable candidates.
Do your staff receive ongoing CPD training?
Absolutely. Continued professional development is mandatory for all our frontline staff.
Careers & Recruitment
How do I apply for a role at CMS?
Visit our Careers page to view open positions and submit your CV via the online application form.
What roles are available at CMS?
We regularly recruit medics, ambulance crew, event support staff, and admin or control centre positions.
Do you accept student paramedics or volunteers?
Yes, we work with student paramedics and welcome applications from volunteers seeking experience.
Is there room for career progression?
Definitely—many of our staff have moved into higher clinical roles or operational leadership positions through internal development.
What’s it like to work at CMS?
Supportive, dynamic, and varied. Every day is different, and we value collaboration, professionalism, and community impact.